Alto Professional TrueSonic TS415 2500W 15" Powered Speaker

• 2500 W peak (1600 LF + 900 HF) 1250 W continuous RMS (800 LF + 450 HF)
• FREE Alto App (iOS/Android) for remote configuration and control
• Bluetooth® audio streaming direct from device
• On-board DSP with 4 Speaker Use modes (inc. Custom EQ via App)
• True Wireless Stereo speaker linking via Bluetooth®
• Integrated 3-channel mixer with dual XLR ¼-inch combo inputs, mic/line switches and independent level controls
• XLR Mix output, Speaker Use, and Sub Size Controls
• 15” driver, 2.5” (63 mm) high-temperature voice coil
• 1” exit ceramic driver with 1.4” (35 mm) coil
• Lightweight enclosure for easy transport, set up and installation
• Versatile design - pole-mountable, wedge monitor or flown application with integral M10 suspension points
• Powerful and efficient class D amplifiers with fanless cooling design to run cleaner, quieter and with greater long-term reliability
• Designed and tuned in the USA

Return, Exchange and Refund Policy – Universal AV Solutions

Effective Date: 1st January 2025

1. Returns Policy:

We at Universal AV Solutions are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, you may be eligible for a return subject to the terms outlined below.

Eligibility for Returns:

• Defective or Damaged Products: If your product arrives defective, damaged, or not as described, you may return it within 7 days of receiving the product.

• Incorrect Products: If the wrong product was delivered due to our error, you can request a return within 7 days from the date of delivery.

Non-Eligible Returns:

• Products that have been installed, used, or are not in their original packaging.

• Consumable items such as cables, batteries, cleaning products, etc., are not eligible for return due to hygiene and safety concerns.

• Products purchased on sale or clearance may not be eligible for return.

2. Return Process:

To initiate a return, follow these steps:

1. Contact Customer Support: Reach out to our customer support team via email at support@universalavsolutions.com or call us at [Insert Phone Number] within 7 days of receiving your order.

2. Provide Order Details: Include your order number, product name, and reason for the return.

3. Return Authorisation: Our team will review your request and provide a return authorisation along with return shipping instructions.

4. Return Shipping: Securely pack and ship the product back to us using the provided return shipping address.

5. Refund/Replacement: Once we receive the returned product, we will inspect it. If the return is approved, we will process a refund or send a replacement as per your request.

3. Refund Policy:

Eligibility for Refunds:

• Refunds will be issued if your return request meets the conditions outlined in our returns policy.

• Refunds will only be processed to the original payment method used at the time of purchase.

Processing Time:

• Refunds will be processed within 7-10 business days of receiving the returned product, provided it meets our return criteria.

• Please note that processing times may vary based on your payment provider.

Refund Amount:

• For eligible returns, refunds will be processed for the full product price. Shipping costs are non-refundable, except in cases of damaged, defective, or incorrect items.

• If you opted for a free shipping offer at the time of purchase and decide to return the product, the original shipping cost will be deducted from the refund amount.

4. Exchange Policy:

We currently do not offer direct exchanges. If you wish to exchange a product, please initiate a return and place a new order for the desired item.

5. Contact Us:

For any inquiries related to returns or refunds, please contact our customer support team at:

Email: support@universalavsolutions.com

Phone: +91-11-6926631

Whatsapp: +91 8287982361

Working Hours: 10:30 am to 6:30 pm (Monday to Friday)

Saturday, Sunday Off

Thank you for shopping with Universal AV Solutions. Your satisfaction is our priority!