After installation
Corporate AV AMC & Support
Annual maintenance and support plans that keep meeting rooms, boardrooms and AV systems ready for use, with preventive visits, remote monitoring and a single team to call when something needs attention.
The business problem
AV systems degrade quietly
Platforms update every month, firmware falls behind, cables get unplugged and microphones get moved. Rooms rarely fail all at once. They drift until a critical meeting exposes the problem.
Without a maintenance plan, IT teams react to complaints room by room, warranty claims are slow, and nobody owns the overall health of the AV estate.
Signs you need an AV AMC
- Rooms that work differently from week to week
- Recurring audio and camera complaints
- Out-of-date firmware and room software
- Unclear warranty status across devices
- No single point of contact for AV issues
- Multiple vendors blaming each other
Solution overview
What our corporate AV support covers
Preventive maintenance
Scheduled visits to clean, test and re-verify every room against its commissioning baseline.
Troubleshooting
Structured diagnosis of audio, video, control and network faults.
Remote support
Device management portals and remote access to resolve issues without a visit.
On-site support
Engineer visits from our Delhi NCR, Ludhiana and Lucknow teams.
System health checks
Periodic reports on room status, firmware and recurring issues.
Upgrades
Firmware, platform and hardware upgrade planning as your needs change.
Systems we support
AV estates covered by our AMC
Meeting & huddle rooms
Video bars, cameras, displays and room systems.
Boardrooms
DSP, microphones, control and automation.
Town halls & training rooms
Sound systems, projection and streaming.
Signage & LED walls
Displays, players and LED video walls.
Support model
How a support request is handled
Plan options
Choose the level of cover
Plans are scoped to your room count, locations and criticality. Typical structures are shown below.
| Plan | Typical inclusions | Suits |
|---|---|---|
| Essential | Preventive visits, remote support, service reports | Small offices with a few rooms |
| Standard | Essential plus on-site support and firmware management | Growing offices and regional sites |
| Priority | Standard plus priority response for critical rooms and health reporting | Boardrooms and multi-office estates |
Response times, spares and coverage are agreed in writing for each contract.
Onboarding process
Starting an AMC with us
Audit
Inventory, condition and warranty status of every room.
Baseline
Fix critical issues and document each room.
Agree
Scope, visit schedule and response commitments.
Maintain
Preventive visits, updates and support.
Review
Periodic reports and upgrade recommendations.
Who it is for
Organisations that rely on their rooms
- Offices with many meeting and huddle rooms
- Companies with boardrooms used by leadership daily
- Multi-office organisations needing one support partner
- Systems installed by others that need an owner
Benefits
What an AMC gives you
- Fewer meeting disruptions
- Predictable annual support cost
- Longer equipment life
- One accountable AV partner
FAQ
Corporate AV AMC questions
What is a corporate AV AMC?
Can you maintain AV systems installed by another company?
How often are preventive maintenance visits?
Do you support offices outside Delhi NCR?
Does the AMC include replacement parts?
Related corporate AV solutions
Protect your AV investment
Get an AMC proposal for your rooms
Share your room list and locations. We will audit, baseline and propose a support plan that fits.